Verizon Tech Support reviews

3.1

50% would recommend to a friend

(73 total reviews)
avatar

Dan Schulman

Not enough data to show CEO approval

13% positive business outlook

Tech Support employees have rated Verizon with 3.1 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

73 reviews
4.0
Jul 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Opportunities for advancement are available if you actively pursue them. There are plenty of different divisions to work within Verizon and they are always hiring. The people are mostly positive including leadership.

Cons

Even in Tech Support, you are required to meet metrics for the sale of devices and services. Sometimes it makes your job feel more like a sales representative than a technician.

3.0
Aug 6, 2019

Great benefits

Recommend
CEO approval
Business Outlook

Pros

Benefits are good and bonus every year

Cons

Customers can be depressing at times

Viewing 31 - 33 of 73 Reviews

Glassdoor has 38,154 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.