Is Verizon a good company to work for as a Tech Support?

Tech Support professionals working at Verizon have rated their employer with 3.1 out of 5 stars in 73 Glassdoor reviews. This is a lower than average score with the overall rating of Verizon employees being 3.6 out of 5 stars. Search open Tech Support Jobs at Verizon now and start preparing for your job interview by browsing frequently asked Tech Support interview questions at Verizon .

Does Verizon pay Tech Support employees well?

Tech Support professionals rate their compensation and benefits at Verizon with 4.1 out of 5 stars based on 73 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Tech Support salaries at Verizon.

What are the top reviewed jobs at Verizon?

Solutions Specialist (1709) , Customer Service Representative (1365) , Sales Representative (909) , Retail Sales Representative (875) , Sales Associate (693) , Software Engineer (547) , Manager (534) , Project Manager (404) , Solutions Manager (389) , Sales (339) , Analyst (323) , Consultant (321) , Solution Specialist (308) , Network Engineer (260) , Specialist (249)

What are the pros of working at Verizon according to real employee reviews?

"great benefits to work here which allow for medical dental and vision at a reasonable cost" ((in 7148 reviews)); "Company proposes good pay while joining and yearly hike percentage also good based on the peer and manager discussion" ((in 3927 reviews)); "Sole great people in the company who will look out for you and your best interests." ((in 1216 reviews)); "The salary was good and increased each year based off of the company's & individual performance." ((in 928 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 786 reviews))

What are the cons of working at Verizon according to real employee reviews?

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1714 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1588 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 796 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 679 reviews)); "Long hours and promotability based solely on sales numbers versus focusing on every employee's individual strengths..." ((in 608 reviews))

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Verizon

Verizon Tech Support reviews

3.1

50% would recommend to a friend

(73 total reviews)

Dan Schulman

Not enough data to show CEO approval

13% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Compensation and benefits

3.8

Culture & values

3.3

Work/Life balance

2.9

Senior management

2.9

Career opportunities

Tech Support employees have rated Verizon with 3.1 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

3.0

Jun 1, 2022

Verizon Tech

Tech support

Recommend

CEO approval

Business Outlook

Pros

Able to work within the continental

Cons

Bids for shifts Tenure Based

1.0

Apr 23, 2022

Not consistent

Tech support

Recommend

CEO approval

Business Outlook

Pros

Alot of PTO offered but thats changed!

Cons

No one management wise will stick up for you. You learn about things happening on the news and from customers before they inform you. Not worth the OT or the money for your sanity.

Verizon Response

Thank you for sharing your opinions and experiences. We appreciate your honest feedback. Thank you, Verizon Careers

5.0

Jan 20, 2022

Good company

Tech support

Recommend

CEO approval

Business Outlook

Pros

Good pay. Lots of vacation and personal hours

Cons

Lack of empathy for employees Rude customers

Viewing 16 - 18 of 73 Reviews

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Verizon

Verizon Tech Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Verizon Tech

Not consistent

Good company

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