Visa Inc. reviews

3.8

68% would recommend to a friend

(7,515 total reviews)
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Ryan Mclenerney

67% approve of CEO

68% positive business outlook

Visa Inc. has an employee rating of 3.8 out of 5 stars, based on 7,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Visa Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Aug 15, 2015

Disappointing HR Leadersship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global Brand Leader in Payment Space

Cons

The HR leadership team is made up of a lot of fluff and little substance. The lack of self awareness is shocking and there is little collaboration among the leaders. There is little empowerment and engagement, and if you voice your concerns you get your hand slapped - managers have the power, employees have no say in how they are being treated which is why employees take to Glass Door or the anonymous Employee Survey to convey their frustrations. HR Leadership is hiring Leaders who care more about their own personal agenda then supporting the Visa employee base and HR team. The passive aggressive nature of the ego centric Leaders is harmful. You don't need to hear HR employees comments to realize that HR is a train wreck with poor leadership, the Attrition numbers speak for themselves. Unfortunately, management turns a blind eye and just says, change is good. True, but when its in the high double digits it is a red flag.

1.0
Oct 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Good 401k, good parking, easy access from highway

Cons

Diversity - Visa must be the least diverse workplace I must have worked at in my 20 year career. Engineering is mostly filled with sub-par engineers with minimal skills that were contractors with some IT bodyshop at one point and got converted to employees. Most of your time is spent dealing with internal politics or drama with very little interest from your peers about actual work. Culture - Peers are super nice to each other but will speak negatively behind your back with great ease. Every one shares everyone else's compensation, performance ratings, upcoming promotions, family matters freely without any concern for privacy or feelings. This is across all levels of the company, all the way to top management. Most people hang out in groups to socialize with peers that speak the same language. Strategy - As an engineering org, there is no sense of direction There is absolutely no strategy from the top that cascades down to the front-line employees. All-hands meetings are a joke. Process Burden - Processes are archaic and there is little interest in changing anything. Most employees are stuck with long immigration waits and are bullied into working long hours and weekends. Things that are done in a matter of hours or are automated in the rest of the industry take weeks or months here. There is absolutely no respect for work-life balance. You are expected to answer texts, phone calls, IMs at any hour of the day or you are considered to be not committed or hard-working. Focus - There is also always some new flavor of the month. Some new security tool gets introduced that opens up a bunch of findings on your application and you spend the next 2 months chasing those findings. Or there is some massive migration effort that your org needs to undergo and you spend most of your year just moving all your applications and data to a cheaper vendor. You are then questioned on why you didn't get anything important done. Morale - Most mid-level management got beat up due to poor employee survey numbers last year. Managers spent most of their energy in addressing engagement issues versus getting anything real done. Individual contributors were asked to be more engaged and that was the end of it. Apparently this year, it is not a priority anymore and somehow things have made a 180 in terms of engagement. Growth - When it comes to career growth, promotions are done mostly on favoritism or tenure (need to be around for decades) and there are no formal career paths. Internal Mobility is talked about all the time but there are no protections. You apply for a role and you would be lucky if you even hear back from the hiring manager in months. You are then told eventually that the position was opened to fill an internal promotion. Performance Reviews - The performance review process is a big mess as well. Visa uses stack ranking and will force your manager to put someone on the top or worse, below every year. Then HR forces then their 'curves' and the rating that you get is something else altogether than what you were expecting or deserved. Your manager has very little say in your performance.

1.0
Mar 23, 2017

Most toxic company ever

Recommend
CEO approval
Business Outlook

Pros

Great brand. It is making money inspite of the management, not because of them.

Cons

It is a place full of disgruntled employees working in their silos. Management is immune to employee morale and only likes to manage up, brown-nose and take care of their own careers. The titles are highly exagerated and not in line with the Tech industry either in remuneration or in responsibility. Visa works more like a bank than a tech company although they like to pretend that they are a legitimate Tech player. The year before last, the management just took away employee pensions and failed to not only compensate in any other way but to even communicate to effected employees. Lay offs are routine, pointless. Re-orgs are simply endless and a complete waste of everyone's time. There are way too many people and so they don't even care about improving their systems. Manpower has no value at Visa. So, if you like to do tedious, inefficient, repetitive, manual work with no learning, no growth, bad pay, Visa is your place.

Viewing 103 - 105 of 7,515 Reviews

Glassdoor has 8,897 Visa Inc. reviews submitted anonymously by Visa Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Visa Inc. is right for you.