Vitacost reviews

2.7

35% would recommend to a friend

(171 total reviews)

Brian Helman

49% approve of CEO

31% positive business outlook

Vitacost has an employee rating of 2.7 out of 5 stars, based on 171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Vitacost employee rating is 25% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

171 reviews
3.0
Apr 19, 2017

Great benefits, interesting management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits were amazing! In-office gym, free lunch for employees on Fridays, product samples, dental/medical, etc

Cons

Middle management pandered to select employees, lots of cattiness and back-biting

1.0
Sep 3, 2014

Not Another Cinderella Story

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As far as pros, there are some really great people to work with at Vitacost. The paychecks clear, and the coffee keeps brewing on. The company has somewhat decent benefits, but not anything close to benefit packages I have had from previous employers.

Cons

Cons. Where to begin. Well, everything starts at the top. C-Levels. I really cannot fathom how or why they were chosen. The most heinous of the bunch being the CMO (that's merchandising, not marketing). He just doesn't get it - neither merchandising or marketing. He is disrespectful to many people -- and that is when he is ever actually around. The CIO is pleasant enough, but he also doesn't get a lot of things. He's a big kid with technological toys and minions. Many unnecessary bloopers and blunders have been made due to poor choices and lack of experienced decision making, and as a result, a lot of time and money has been wasted. Higher ups either don't think things through logically or they tear things apart so intricately, the relevance of a request has come and gone. Favoritism also plays a large role in the poor judgement department. If you're one of the boys - and on their team - they listen. If you're not - forget about it. If you're a woman - forget about it either way! There is no true respect for female employees there. They are shewed away and/or minimized in conversations when they are not around to hear the demeaning commentary made about them. In addition, many of the "promotions" for women are basically done to appease them when they attempt to resign or they start to make waves due to poor treatment. None based on their true skill set to actually do the job they are promoted to, which leads them down a path of failure, and eventually they leave anyway. This brings me to my next con -- no room for real growth at this company. Maybe you'll have a lateral move here or there if you really hate the position you are in (and you're lucky), but nothing of significance. And - the grass is never greener on the other side of the new role given! Promises are made about what you will be doing in your newly clad position in the company, but none of these promises ever come to fruition. It is all smoke and mirrors to get you to stay longer until they can find someone else to fill your seat. No true appreciation for employees there. There is no real marketing going on in this company. People that currently make the marketing decisions have no clue, experience or background in marketing. Those hired to do marketing (that do actually have the knowledge and experience) take orders from them, and aren't given any real voice or decision-making power. Might as well hire a monkey. And if you dare do something against the grain -- be prepared to be publicly humiliated for it. HR does nothing when this happens. HR does nothing about a lot of things... Because of this toxic fog, led by the top down, there are many territorial battles, people doing things purposely in silos, many people not collaborating, communicating or working together and a lot of unnecessary drama. This all makes for a very stressful, unproductive and negative work environment.

2.0
Jun 6, 2014

CC and BW Pro

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

biweekly paycheck clears. some nice people to work for and with,

Cons

two bit micromanaging CEO . no direction, no benefits, no leadership plays favorites against each other, lack of privacy while working, open work area, no perks, if yo take your PTO they look at yo like you are taking something from them and if you dont use your PTO you lose it without compensation. etc.

Viewing 10 - 12 of 171 Reviews

Glassdoor has 175 Vitacost reviews submitted anonymously by Vitacost employees. Read employee reviews and ratings on Glassdoor to decide if Vitacost is right for you.