Vivint reviews

3.8

70% would recommend to a friend

(3,360 total reviews)
avatar

Larry Coben

77% approve of CEO

67% positive business outlook

Vivint has an employee rating of 3.8 out of 5 stars, based on 3,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vivint employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Motivation driven pay Easy time off Efficiency pays

Cons

Entitled customers Corporate greed Two faced Accountability is non existent unless you're a technician

1.0
Sep 16, 2023

Vivint going down hill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is not a good place to work. Anyone wanting to advance their future will fail or it's prejudice. worked for the company for 6 years and was promised so many things. Not a single gle thing promised was held. The upper management is terrible truly don't care. they use to but it's all become trash. Lawsuits lowering tech pay but sales reps that causes the lawsuits still get paid outrageous amounts to lie. Very few managers are truly good people the rest are there for your number and what it makes them every year. This company has lost its professionalism and has become a bro code type of work place. Search vivint on tik tok and these are the types of people you let in your home. Rude cowardly and just plain terrible. This is not a smart decision. I'll stand by those words. Any company that knows the sales reps are causing issues and instead of them losing money cause the installers to lose money on a technicality we have no control on should just not be in business or get rid of sales reps. It's obviously not working. I did more pull downs and returns the last two years than I have ever before. The review speaks for its self. Also have phone numbers to over 100 customers all unsatisfied with vivint. Ive tried to reach hr no reply ive tried the managers in the ladder form we have also no reply . I am still in the company but run my own company now and will not return to this work till its been over hauled. Only giving 1 star because 0 stars isn't possible.

Cons

There were no pros to this job. Money was taken from our accounts if their computer systems were messed up. Yes you travel and yes they give a fuel check but it never paid for the whole time you was there. it would pay for a few days of driving around to canceling jobs due to sales tactics.

4.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is based off of package size and what you can upsell.

Cons

On call, not always guaranteed jobs. Can have 25 hours of work or 2 hours of work in an entire week.

Viewing 82 - 84 of 3,360 Reviews

Glassdoor has 3,797 Vivint reviews submitted anonymously by Vivint employees. Read employee reviews and ratings on Glassdoor to decide if Vivint is right for you.