Does Vrbo pay their employees well?

According to anonymously submitted Glassdoor reviews, Vrbo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Vrbo. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Vrbo?

66% of Vrbo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vrbo 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Vrbo?

Customer Service Representative (62) , Software Engineer (27) , Customer Support Representative (19) , Account Manager (17) , Sales (13) , Partner Success Manager (11) , Senior Software Engineer (11) , Marketing (8) , Product Support Specialist (8) , Product Manager (6) , Resolution Specialist (6) , Sales Representative (6) , Manager (5) , Partner Success Account Manager (5) , Senior Customer Service Representative (5)

What are the pros of working at Vrbo according to real employee reviews?

"A solid tech company with a good website that offers great benefits if they will actually hire you on full time." ((in 97 reviews)); "The culture is great and overall morale is high despite the large acquisition by Expedia." ((in 88 reviews)); "The people at HomeAway are great to work with!" ((in 78 reviews)); "Work life balance is good" ((in 39 reviews)); "HomeAway has very nice offices and being 24/7 has a lot of flexibility for scheduling." ((in 27 reviews))

What are the cons of working at Vrbo according to real employee reviews?

"The Customer Experience Department has poor management." ((in 36 reviews)); "There are inexperienced managers who aren’t given training before giving them leadership roles." ((in 24 reviews)); "Bad leadership, favoritism, employees with very negative attitudes, too many company changes, prioritizing profits, not people." ((in 13 reviews)); "They spend 2 months training you to support owners and then after 4 months throw you into taking care of travelers with like 4 hours of "training."" ((in 8 reviews)); "Also the upper management was aloof and disconnected from staff." ((in 8 reviews))

What are employees saying about Vrbo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vrbo layoffs and their outlook for job security at Vrbo in 2026.

What are the top reviewed Vrbo locations?

Austin , Denver , Seattle , Wentzville , New York , Detroit , Charlotte , Kitty Hawk , Buda , Pflugerville , Pearland , San Antonio , Dunlap , Orange , Basalt , Bellevue , Tacoma , Portland , Orlando

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Vrbo

Part of Expedia Group

Vrbo reviews

3.6

66% would recommend to a friend

(733 total reviews)

Jeff Hurst

67% approve of CEO

46% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

Vrbo has an employee rating of 3.6 out of 5 stars, based on 733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vrbo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

733 reviews

2.0

Jan 26, 2018

If you cant handle metrics. Runnnnn

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Four weeks vacation,snacks . Hour lunch breaks, nice christmas party, nice desk, snacks, always food

Cons

Value of employees in csr is very low. You can have a very high QA scores which means nothing when it comes to CSTAT SCORES. makes no sense and management cant explain why other scores crs reps work so hard for means nothing. You can be fired any minute if metrics dont meet un real standards when the product is completley lacking. Getting yelled at by owners when half of the time they are right about how horrible the use of the site operates.

2.0

Oct 24, 2017

Stay away from their Analytics team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

D I V E R S I T Y

Cons

No clear vision for the team

2.0

Jun 1, 2017

Overall great company, inexperienced management, Expedia pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great engineers, great work/life balance, amazing C-Suite engagement, good pay, great benefits

Cons

A few inexperienced, ego-driven managers who undermine business goals for personal gain. Huge silos, monolithic engineering stack, loss of "the voice of the consumer", no stability (constant Expedia reorganization), wasted time in useless meetings, lack of true agile fundamentals, no true owner of anything leading to lack of accountability, and a broken understanding of traveler journey. The values are stated but not followed. VERY political company, almost every meeting has political commentary that is offensive.

Viewing 37 - 39 of 733 Reviews

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If you cant handle metrics. Runnnnn

Stay away from their Analytics team

Overall great company, inexperienced management, Expedia pains

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