Is WM a good company to work for as a Process Analyst?

Process Analyst professionals working at WM have rated their employer with 4.2 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of WM employees being 3.5 out of 5 stars. Search open Process Analyst Jobs at WM now and start preparing for your job interview by browsing frequently asked Process Analyst interview questions at WM .

Does WM pay Process Analyst employees well?

Process Analyst professionals rate their compensation and benefits at WM with 3.4 out of 5 stars based on 20 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Process Analyst salaries at WM.

How happy are Process Analyst professionals working at WM?

82% of Process Analyst employees at WM would recommend their employer to a friend. This rating has increased by 17% in the past 12 months. Process Analyst professionals have also rated WM with a 3.6 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.6 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (46) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"The benefits are good and two weeks paid vacation for your first two years is a plus." ((in 580 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 383 reviews)); "Great people and company to work for" ((in 181 reviews)); "Work life balance is good" ((in 68 reviews)); "Work from home is nice" ((in 60 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 281 reviews)); "Long hours and maybe weekends" ((in 149 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 89 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 54 reviews))

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WM Process Analyst reviews

4.2

82% would recommend to a friend

(20 total reviews)

James C. Fish, Jr

83% approve of CEO

83% positive business outlook

Ratings by category

3.7

Senior management

3.7

Career opportunities

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.2

Diversity & inclusion

Process Analyst employees have rated WM with 4.2 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Process Analyst professionals have an excellent working experience there. WM is rated in line with the average (within 1 standard deviation) by Process Analyst professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

1.0

May 18, 2025

Not a tall recommended for male candidates

Process analyst

Recommend

CEO approval

Business Outlook

Pros

Salary increment is better than other companies like mnc but still it is very low some people got 3%, 6% and 9% hikes few only got 12-13% hike

Cons

Micromanagement Permanent night shift unnecessary because there is no coordination with onshore team There tag line is people first company but the management is not good If someone has genuine health issues then they will never give them day shift however there is lot of possibilities in day shift I am working since a long time and providing health documents instead of chest pain they do not allow me to work in day shift and they have given day shift of so many co workers although they did not ask for day shift

WM Response

Thank you for taking the time to express your concerns as we value all feedback. We continually strive to ensure that our management is providing the best leadership to our teams and make every effort to ensure the success of our team members.

4.0

Mar 10, 2025

Good company to work with

Business process analyst

Recommend

CEO approval

Business Outlook

Pros

All over environment is very good, fixed shifts no additional workload or extra shifts.

Cons

Salary is very less, no standardization of payment for same positions.

WM Response

We value all feedback and love to hear recommendations on how to best provide a more positive work experience.

5.0

Feb 19, 2025

Amazing

Process analyst

Recommend

CEO approval

Business Outlook

Pros

Good work culture , freshers can start their journey

Cons

No cons I saw as of now

WM Response

Thank you for your review. We’re committed to offering our employees an environment they can thrive in. The key to our success is our people, and we continue to make strides in providing the best work experience possible.

Viewing 4 - 6 of 20 Reviews

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Not a tall recommended for male candidates

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