Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,273 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

62% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 578 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 385 reviews)); "Great people and company to work for" ((in 180 reviews)); "There is a great culture here." ((in 83 reviews)); "Good work/life balance provided there" ((in 67 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 272 reviews)); "Long hours and lots of labor" ((in 146 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 93 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 69 reviews)); "Too much favoritism at supervisory level" ((in 43 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Lewisville , Portland , Commerce , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

Skip to content Skip to footer

Notifications

WM

WM reviews

3.5

62% would recommend to a friend

(4,017 total reviews)

James C. Fish, Jr

73% approve of CEO

64% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

WM has an employee rating of 3.5 out of 5 stars, based on 4,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jul 10, 2021

I Have worked for almost Two Years and a great experience working with Waste Management while

India process analyst

Recommend

CEO approval

Business Outlook

Pros

work life Balance is Maintained, Good management as well as Friendly environment

Cons

No Cons to share everything is Good

WM Response

Thank you for taking the time to leave a great review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about the positive experience you are having while working for Waste Management.

5.0

May 18, 2021

Awesome place to work

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great place to work, well maintained healthy environment for work.

Cons

Overall everything is good but need to work more on employment engagement

WM Response

Thank you for your great review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear that you are having a positive experience while working for Waste Management.

3.0

Apr 16, 2021

Company culture is Toxic

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

Culture is toxic and no way anyone can survive

WM Response

Thank you for taking the time to express your concerns. We value all feedback and continually strive to ensure we are providing our employees with an environment they can succeed in.

Viewing 3619 - 3621 of 4,017 Reviews

Jobs at WM

Driver Non-CDL Med (WMHS), RWCS

United States

View job

Helper PTO, Home Every Night

Hospital Services Technician

WM reviews FAQs

Related searches: WM jobs | WM salaries | WM benefits | WM interviews | WM conversations

Reviews WM reviews

WM

WM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I Have worked for almost Two Years and a great experience working with Waste Management while

Awesome place to work

Company culture is Toxic

Jobs at WM

WM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at WM

WM reviews FAQs