Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,271 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (46) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 587 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 384 reviews)); "Great people and company to work for" ((in 180 reviews)); "There is a great culture here." ((in 77 reviews)); "work life balance is good" ((in 69 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 272 reviews)); "Long hours and lots of labor" ((in 143 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 91 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 63 reviews)); "No training, must sit next to someone who is a regular paid employee and hope they know how to train you." ((in 53 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,015 total reviews)

James C. Fish, Jr

74% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,015 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

5.0

Jun 26, 2025

Better than so called MNCs

Process analyst

Recommend

CEO approval

Business Outlook

Pros

Everything is good including salary, environment.

Cons

I cant think of any

WM Response

1y

Thank you for your great five-star review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for WM.

4.0

Jun 17, 2025

It is good company

Process analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance, comfortable job.

Cons

Work from home not available

WM Response

1y

Thank you for your great review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for WM.

4.0

Jun 16, 2025

Great Work Culture

Junior analyst

Recommend

CEO approval

Business Outlook

Pros

Culture, Salary, Supportive Team, Team Work.

Cons

Night Shift For Men, Monotonous Work.

WM Response

1y

Thank you for your review. We’re committed to offering our employees an environment they can thrive in. The key to our success is our people, and we continue to make strides in providing the best work experience possible.

Viewing 3670 - 3672 of 4,015 Reviews

Jobs at WM

Industrial Maintenance Technician - Overnight Shift 10:00pm - 6:30am - $2,500 Sign on Bonus, Benefits Day 1

Senior Manager - Customer Onboarding

Supervisor II, Transportation

Manager, Billing Quality and Process Improvement

WM

WM reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Better than so called MNCs

It is good company

Great Work Culture

Jobs at WM

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