Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,270 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (46) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 586 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 384 reviews)); "Great people and company to work for" ((in 179 reviews)); "Easy to learn and the culture was good" ((in 80 reviews)); "Good work/life balance provided there" ((in 73 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 273 reviews)); "Long hours and lots of labor" ((in 148 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 90 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 63 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 50 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,014 total reviews)

James C. Fish, Jr

74% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,014 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

1.0

Nov 24, 2022

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits especially health and dental

Cons

Say they care about people but it’s only people they like and know. Hard to know people who don’t work near you. If you’re not in Waterloo, you might as well be dead to them.

WM Response

3y

Thank you for taking the time to express your concerns, as we value all feedback. We continually strive to ensure that our management is providing the best leadership to our teams. Our people are key to our success, and we continue to make strides in providing the best work experience possible.

5.0

Nov 20, 2022

Nice place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No work pressure Leadership team has nice peoples

Cons

I have not faced any problems regarding work. So there is no cons.

WM Response

3y

Thank you for your great review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for WM.

3.0

Sep 23, 2022

Waste management

Curb side

Recommend

CEO approval

Business Outlook

Pros

Fair pay and fair benefits

Cons

Long hours and working most stats

WM Response

3y

Thank you for taking the time to leave this review. We value all feedback and love to hear any recommendations on how we can best provide a more positive work experience to our employees.

Viewing 3739 - 3741 of 4,014 Reviews

Jobs at WM

$5,000 Sign-On Bonus Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

$5,000 Sign-On Bonus Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

Driver Non-CDL Med (WMHS), RWCS

Mayaguez, PR

View job

Apprentice Truck Driver No CDL or experience required! Home daily, PTO and 401k

WM

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