Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,268 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"The benefits are good and two weeks paid vacation for your first two years is a plus." ((in 580 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 383 reviews)); "Great people and company to work for" ((in 181 reviews)); "Work life balance is good" ((in 68 reviews)); "Work from home is nice" ((in 60 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 281 reviews)); "Long hours and maybe weekends" ((in 149 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 89 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 54 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,012 total reviews)

James C. Fish, Jr

75% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,012 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,012 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

4K reviews

4.0

Jul 8, 2021

WM

Truck driver

Recommend

CEO approval

Business Outlook

Pros

Competitive pay rate, Long working hours

Cons

Long working hours, repeating body movements

WM Response

4y

Thank you for your taking the time to write about your experiences. We value all feedback. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for Waste Management.

4.0

Jun 27, 2021

Good job

Truck driver

Recommend

CEO approval

Business Outlook

Pros

They pay well, good benefits & pension

Cons

To many rules, get written up very easy and you are on camera 24/7

WM Response

4y

Thank you for your review. We are sorry to hear that your experience with us has not been a completely positive one. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience.

4.0

Jun 25, 2021

Great

Principal consultant

Recommend

CEO approval

Business Outlook

Pros

Great company to work with

Cons

No such cons observed in tenure

WM Response

4y

Thank you for your great review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for Waste Management.

Viewing 3802 - 3804 of 4,012 Reviews

Jobs at WM

$5,000 Sign-On Bonus Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

$5,000 Sign-On Bonus Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

Driver Non-CDL Med (WMHS), RWCS

Mayaguez, PR

View job

Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K

WM

WM reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

WM

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Great

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