Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,267 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 581 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 381 reviews)); "Great people and company to work for" ((in 175 reviews)); "There is a great culture here." ((in 80 reviews)); "work life balance is good" ((in 76 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 267 reviews)); "Long hours and maybe weekends" ((in 146 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 87 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 62 reviews)); "No training, must sit next to someone who is a regular paid employee and hope they know how to train you." ((in 54 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)

James C. Fish, Jr

75% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,011 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Jul 10, 2012

Lots of pros and cons

Sales coordination lead

Recommend

CEO approval

Business Outlook

Pros

Good work environment Quality people great benefits

Cons

NO ROOM FOR ADVANCEMENT - unless someone quits, gets fired, retires, or dies

1.0

Jul 5, 2012

Management doesn't care

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are okay. If you're a salaried employee, look for great bonuses.

Cons

Company says that they don't have enough money for even a basic cost of living increase for hourly employees. But the bonuses are always available for management. The electrical problems in the building, that make the employees feel unsafe, have gone ignored. Employees can't even get the materials needed to do their jobs, and yet it is somehow their fault for not being productive and Management doesn't even know we're here or care about the employees at all. The on-site manager only shows up for an hour or two a week, usually when his boss is in town.

2.0

Jun 27, 2012

Sales

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great Benefits. Lot's of Autonomy. Mileage reimbursement program very nice. Chance to make good bonuses. Stock purchase program is awesome. Good pay. Could be an excellent place to work with some minor tweaking/clean up.

Cons

External problems will always exist depending on sales role here but internal issues are the biggest hurdle within the company. Area sales manager will not assist reps with clients. Don't look for outings or sales meetings or get-together's here - there is no social structure or team building. No positive reinforcement here either, only negative.

Viewing 3883 - 3885 of 4,011 Reviews

Jobs at WM

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WM

WM reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lots of pros and cons

Management doesn't care

Sales

Jobs at WM

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