Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,267 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 573 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 386 reviews)); "Great people and company to work for" ((in 173 reviews)); "Easy to learn and the culture was good" ((in 84 reviews)); "Work life balance is good" ((in 72 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 263 reviews)); "Long hours and maybe weekends" ((in 144 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 91 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 66 reviews)); "No training, must sit next to someone who is a regular paid employee and hope they know how to train you." ((in 50 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)

James C. Fish, Jr

75% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Jul 24, 2018

Public Administration

Department head

Recommend

CEO approval

Business Outlook

Pros

The field in with the company works is very interesting and the employees' contribution is relevant

Cons

The administrative procedures are sometimes too hard to follow

WM Response

7y

Thank you for your review! At Waste Management, we aim to set all our teams up for success by providing our employees with the tools and technology they need to thrive. Your feedback is invaluable as we move forward as a company. We’re glad to hear you are interested and engaged in your work and have a great team!

1.0

Jul 23, 2018

As by name its describe itself...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No control on employes. No corporate level. Even bus stand will better than there night shift.

Cons

They repeat same question in interview by which even a dog can crack their interview . Director is cheap person and even he has been abused workers for no reason.

WM Response

7y

Thank you for your review. We appreciate the insight into your work experience as we continue to grow as a company.

4.0

Jul 17, 2018

Waste Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay and plenty of resources

Cons

Inconsistent management depending on where you're located

WM Response

7y

Thank you for your feedback and review! We are continually striving to ensure that all our employees have a management team that fosters individual, team and company growth. We’re glad you are enjoying the benefits and resources available to you as a Waste Management employee and we hope you continue to advance your career with us.

Viewing 3913 - 3915 of 4,011 Reviews

Jobs at WM

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WM

WM reviews

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Public Administration

As by name its describe itself...

Waste Management

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