WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)
avatar

James C. Fish, Jr

74% approve of CEO

63% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
3.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Sales trainings, culture, people are great

Cons

Pay is not enough for what is required. Company allows multiple positions to sell new biz and it directly negatively impacts new business sales executive. High quotas for low OTE

avatar
WM Response
3w
We really appreciate you taking a moment to reflect and share your journey with us. I’m sorry things haven’t gone as smoothly as they should, but your feedback is valuable and helps us make the improvements needed to create a better, more supportive place for everyone.
3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits. Lots of guidance and help to get you to where you want to be and grow within the company

Cons

Too much emphasis on AHT and not successfully servicing the customers on time. wm.com website could use some improvement so that customers can do a lot of their requests they call in for Online!

avatar
WM Response
1mo
Thanks so much for taking the time to share your experience - we know that kind of honesty takes effort, and it really matters to us. We're always listening and working to make WM a place where people feel supported and set up to succeed.
1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I was able to get my CDL OK pay

Cons

No time for family AI routing ruined it

avatar
WM Response
1mo
Thank you for opening up about your experience. We know it's not always easy to say when things feel off but we are grateful for everything you bring to the team. Finding a good balance between work and life is something we truly care about and we are working hard to make sure our team feels supported and not just keeping up, but thriving - and your voice helps guide that work.
Viewing 10 - 12 of 4,008 Reviews

Glassdoor has 4,264 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.