Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,276 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

62% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (136) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (47) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 597 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 399 reviews)); "Great people and company to work for" ((in 181 reviews)); "There is a great culture here." ((in 80 reviews)); "Work life balance is good" ((in 72 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 266 reviews)); "Long hours and maybe weekends" ((in 149 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 92 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "Too much favoritism at supervisory level" ((in 44 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Lewisville , Portland , Commerce , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

62% would recommend to a friend

(1,155 total reviews)

James C. Fish, Jr

73% approve of CEO

64% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jul 26, 2023

Horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Experience is the best part

Cons

Company does not value the people working there. barely any pay increases. Low wage. Dumps more and more work on you and does not give anything in return. Terrible training manuals. Many discrepancies within internal books

WM Response

2y

Thank you for taking the time to write about your experiences. We’re sorry to hear your experience with WM was not a completely positive one. We appreciate your commitment and the contributions you made to our team. We continually strive to ensure that our management provides the best leadership to our teams. The key to our success is our people, and we continue to make strides in providing the best work experience possible.

5.0

Jul 25, 2023

Great benifits

Route manager

Recommend

CEO approval

Business Outlook

Pros

Free education Good insurance Unlimited pto

Cons

Lower base salary but off set by good quarterly bonus

WM Response

2y

Thank you for your five-star review. We are proud to be able to offer a comprehensive benefits package to all our eligible employees. We’re happy to hear about your positive experience while working for WM!

1.0

Jul 24, 2023

Good Company

People services coordinator

Recommend

CEO approval

Business Outlook

Pros

The pay is great Benefits are the best for employees over 40

Cons

Management lack empathy The good old boy network needs to go Management need to get in the field to understand what work and what does not.

WM Response

2y

Thank you for taking the time to write about your experiences as we value all feedback. We continually strive to ensure that our management is providing the best leadership to our teams and make every effort to ensure the success of our team members.

Viewing 253 - 255 of 1,155 Reviews

Jobs at WM

Disposal Operations Management Trainee - Whitelaw, WI

WM

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