WaFd Bank reviews

3.3

49% would recommend to a friend

(644 total reviews)
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Brent Beardall

63% approve of CEO

41% positive business outlook

WaFd Bank has an employee rating of 3.3 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WaFd Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

644 reviews
2.0
Aug 18, 2014

Senior Management doesn't care about the bottom line workers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the managers here are absolutely amazing and will teach you a ton if you are willing to learn. This is a good starting company to get some basic training and experience but you want to leave before you get worn out and beat down by a management doesn't care about you as a person because you are replaceable.

Cons

The executive Management is stuck in the Stone Age, the company still uses typewriters and mails tons of documents every day even though everything could easily be converted to electronic. They also don’t seem to care about the “line workers” and are always shrinking bonuses, refusing to give pay raises to job promotions to the people who deserve them. Instead, they increase their own salary and bonuses and take it away from everyone below them. The company would rather train a new person every year than spend a bit more to increase someone’s salary and keep on good workers. I was there for three years and I saw tons of people leave just because the company wouldn't give them a raise. A company can’t expect to keep on good talent for over 2 years without any incentives. When you start at this company you work really hard to show off your skills but all your work goes unnoticed. The HR department is probably the worst department, they don’t know how to do their job, give you wrong information and really only care about themselves.

1.0
Aug 12, 2014

Terrible Management

Recommend
CEO approval
Business Outlook

Pros

You get paid to sit around while waiting for the phones to ring.

Cons

Management has no idea what they're doing. They are always changing the schedules because they're either understaffed or overstaffed. They don't appreciate the hard workers, the appreciate the brown nosers that like to gossip and tattle on other people. You have no privacy in the break room when a group of people are eating lunch a manager or lead comes over to make sure you're speaking positively. When initially hired you were told lies just to get you in the door. The training was poor, only a few days and then you were thrown into taking calls. You get in trouble for giving miss information because the rules are always changing and the communication in these changes is very poor. Moral of all coworkers is very low, most are looking for other job opportunities either inside the company or else where. This is one of the only banks I know of that has the call center open on Sunday but no other dept is available, so all you can do is give out a balance. The company doesn't know customer service and won't take advice from employees that want to help.

1.0
Jun 21, 2014

High expectations low pay.

Recommend
CEO approval
Business Outlook

Pros

Work life balance can be good. Learn basics of banking.

Cons

Stress, low pay and high expectations. The bank is very poorly run and it is evident through out the entire company. Many individuals are not competent at their jobs and the ones that are competent, complain constantly about low pay. This was at the corporate office and other offices. I have witness people explode over stress and others who work just to get by. Only work here if you have no where else to go.

Viewing 106 - 108 of 644 Reviews

Glassdoor has 658 WaFd Bank reviews submitted anonymously by WaFd Bank employees. Read employee reviews and ratings on Glassdoor to decide if WaFd Bank is right for you.