Is Waffle House a good company to work for?

Waffle House has an overall rating of 3.4 out of 5, based on over 4,235 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 57% of employees would recommend working at Waffle House to a friend and 59% have a positive outlook for the business. The best reviews about Waffle House have been left by employees working as Recruiting Director , Relief Manager and Customer Service .

Does Waffle House pay their employees well?

According to anonymously submitted Glassdoor reviews, Waffle House employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Waffle House. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Waffle House?

57% of Waffle House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waffle House 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Waffle House?

Server (479) , Unit Manager (390) , Server/Waiter (285) , Salesperson (224) , Grill Operator (168) , Server/Waitress (163) , District Manager (135) , Waitress (122) , Cook (99) , Line Cook (84) , Sales Associate (82) , Manager (77) , Master Grill Operator (72) , Sales Person (56) , Rockstar Grill Operator (54)

What are the pros of working at Waffle House according to real employee reviews?

"Good money and very organized" ((in 266 reviews)); "pay is ok and people are great" ((in 156 reviews)); "Benefits are great." ((in 103 reviews)); "Free food and quite on slow days" ((in 103 reviews)); "so is the people watching and my coworkers are great" ((in 64 reviews))

What are the cons of working at Waffle House according to real employee reviews?

"Poor management the deduct money from ur check u make 2.15 a hr as a server in some places" ((in 244 reviews)); "Long hours and physically demanding" ((in 170 reviews)); "No managers on third shift at waffle house EVER!" ((in 115 reviews)); "No work life balance it begins to be a task to handle other duties or personal events" ((in 94 reviews)); "Horrible Upper management in my district" ((in 80 reviews))

What are employees saying about Waffle House layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waffle House layoffs and their outlook for job security at Waffle House in 2026.

What are the top reviewed Waffle House locations?

Atlanta , Norcross , Jacksonville , Houston , Nashville , Mobile , Columbia , New Orleans , Birmingham , Raleigh , Greenville , Tampa , Huntsville , Louisville , Dallas , Charlotte , Orlando , Macon , Little Rock , Baton Rouge , Tallahassee , Cincinnati , Pensacola , Savannah , Fayetteville , Columbus , Charleston , Marietta , Columbus , Saint Louis

Waffle House reviews

3.4

57% would recommend to a friend

(4,109 total reviews)

Walt Ehmer

77% approve of CEO

59% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Culture & values

3.1

Senior management

2.9

Work/Life balance

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Dec 4, 2024

Toxic

Unit manager

Recommend

CEO approval

Business Outlook

Pros

Family felt. The daily interaction with regular customers made it worthwhile

Cons

Long hours . Lack of support from upper superiors

Waffle House Response

1y

Thank you for your review. We're glad to hear that you appreciated the sense of community and the daily interactions with Customers. We recognize your concerns regarding long hours and the lack of support from upper management. We understand that these factors can impact the overall work experience, and we are continuously evaluating how to improve support systems and communication across all levels of the company. We value your perspective as it helps us identify areas where we can enhance our operations and better support our teams. Thank you for time with us. We wish you the best in your future endeavors.

3.0

Dec 3, 2024

Dealing with people have ups and downs

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Tips, daily money, sometimes managers offer a flexible schedule. Second chance employer for those with records

Cons

Customers can be alot to handle, stalking,harassment, fights etc.

Waffle House Response

1y

Thank you for sharing your feedback. We truly appreciate your commitment to the team over the years. We understand that dealing with challenging situations, such as difficult customers, can be stressful. Your safety and well-being are a top priority, and we encourage you to reach out to your manager if you ever feel unsafe or uncomfortable in any situation. Your insights help us continue to improve, and we are grateful for your years of service. Thank you for all that you do!

2.0

Dec 1, 2024

I’m tired

Server

Recommend

CEO approval

Business Outlook

Pros

Make good money sometimes on 3rd

Cons

Unsustainable work hours impacting my physical and mental health

Waffle House Response

1y

Thank you for sharing your experience with us. We truly appreciate your hard work and dedication. Your health and happiness are important to us. We encourage you to speak with your manager about any concerns or scheduling adjustments that might help. In addition, you can leave more details about your experience at https://www.wafflehouse.com/contact. Thank you again for being a part of the Waffle House team, and we hope to support you in achieving a better balance moving forward.

Viewing 343 - 345 of 4,109 Reviews

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Waffle House reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Toxic

Dealing with people have ups and downs

I’m tired

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