Waffle House reviews

3.4

57% would recommend to a friend

(4,106 total reviews)

Walt Ehmer

77% approve of CEO

59% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Feb 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The restaurant is overal okay they have Good managers and hours steady schedules and great and loyal customers that you can really enjoy when they come in.

Cons

Bad service from wait staff they have attitudes and they hardly ever get orders correct they argue with each other and customers very unprofessional

3.0
Feb 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Second and third shift is nice because there is minimal management drama.

Cons

Drama Drama Drama; conflicting management styles; selective enforcement of policies and rules; the manager wants it one way, district another, vp another, and then there is the "official waffle house" way; slow to modernize and adapt leading to theft, labor, and product loss; they also get away with not having dishwashers and cleaning staff by calling their servers salespersons instead, so on top of traditional sidework they are responsible for cleaning all dishes, cleaning windows inside and out, cleaning bathrooms, cleaning the ceiling tiles, floors, etc

Viewing 3814 - 3816 of 4,106 Reviews

Glassdoor has 4,232 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.