Waffle House reviews

3.4

55% would recommend to a friend

(4,102 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
5.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Pays the bills especially if you work hard

Cons

Not many others than server wages but that’s life

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Waffle House Response
6mo
Thank you for sharing your review! We appreciate your time with us and wish you the best in your future endeavors.
2.0
Nov 25, 2025

Upper Management is not great.

Recommend
CEO approval
Business Outlook

Pros

Great company stock ownership program. Excellent insurance.

Cons

Upper management will lie to you to keep you to “stay put.” They will dangle a dollar bill in front of you and tell you are going to get promoted. It’s always a little while longer. Zero work life balance unless you get promoted. The money you make as a unit manager (roughly $75k) is nowhere near worth the amount of time you put in a week (60 hours +). Don’t let the recruiter lie to you. It’s not a 50 hour work week. Its 60+. Theres a reason that Waffle House is always hiring Manager Trainees.

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Waffle House Response
7mo
Thank you for sharing your experience and for your years of service as a Unit Manager. We’re glad to hear that you value our stock ownership program and insurance benefits, which are important parts of supporting long-term Associate success. Clear, honest communication about career progression is critical, and it’s important that no Associate feels misled about promotion timelines or expectations. We are continuing to evaluate staffing, scheduling, and support systems to ensure that our managers have the resources they need to operate effectively. Your feedback will be reviewed with the appropriate leadership to ensure that advancement discussions are aligned with actual opportunities. If you’d like to share additional details or discuss your experience further, please reach out to us directly at https://www.wafflehouse.com/contact. We appreciate your feedback and look forward to supporting your career.
1.0
Nov 22, 2025

Unfortunately

Recommend
CEO approval
Business Outlook

Pros

Not really anything to mention

Cons

Great for hostile employees and guests

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Waffle House Response
7mo
Thank you for taking the time to share your experience. What you described is not the standard we expect for our Associates or our Customers. A respectful, safe environment matters, and we take concerns like this seriously. We’d appreciate the opportunity to learn more so we can address this properly. Please reach out to us directly through our contact form: www.wafflehouse.com/contact.
Viewing 85 - 87 of 4,102 Reviews

Glassdoor has 4,228 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.