Is Waffle House a good company to work for?

Waffle House has an overall rating of 3.4 out of 5, based on over 4,228 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 55% of employees would recommend working at Waffle House to a friend and 57% have a positive outlook for the business. The best reviews about Waffle House have been left by employees working as Recruiting Director , Relief Manager and Customer Service .

Does Waffle House pay their employees well?

According to anonymously submitted Glassdoor reviews, Waffle House employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Waffle House. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Waffle House?

55% of Waffle House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waffle House 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Waffle House?

Server (479) , Unit Manager (389) , Server/Waiter (284) , Salesperson (224) , Grill Operator (168) , Server/Waitress (163) , District Manager (134) , Waitress (122) , Cook (98) , Line Cook (84) , Sales Associate (82) , Manager (77) , Master Grill Operator (72) , Sales Person (56) , Rockstar Grill Operator (53)

What are the pros of working at Waffle House according to real employee reviews?

"You can make good money through the tips and it becomes easier the longer you work and learn" ((in 250 reviews)); "pay is ok and people are great" ((in 163 reviews)); "Free food and quite on slow days" ((in 102 reviews)); "Benefits are great." ((in 97 reviews)); "so is the people watching and my coworkers are great" ((in 67 reviews))

What are the cons of working at Waffle House according to real employee reviews?

"Poor management the deduct money from ur check u make 2.15 a hr as a server in some places" ((in 246 reviews)); "Long hours and physically demanding" ((in 173 reviews)); "Manager could be an annoyance some of the time as she was rude" ((in 122 reviews)); "No work life balance it begins to be a task to handle other duties or personal events" ((in 102 reviews)); "Horrible Upper management in my district" ((in 81 reviews))

What are employees saying about Waffle House layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waffle House layoffs and their outlook for job security at Waffle House in 2026.

What are the top reviewed Waffle House locations?

Atlanta , Norcross , Jacksonville , Houston , Nashville , Mobile , Columbia , New Orleans , Birmingham , Raleigh , Greenville , Tampa , Huntsville , Louisville , Dallas , Charlotte , Orlando , Macon , Little Rock , Baton Rouge , Tallahassee , Cincinnati , Pensacola , Savannah , Columbus , Charleston , Marietta , Columbus , Saint Louis , Fayetteville

Waffle House reviews

3.4

55% would recommend to a friend

(4,102 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews

2.0

Nov 19, 2025

You will work all holidays and most weekends

Manager in training

Recommend

CEO approval

Business Outlook

Pros

Weekly pay Health insurance Job security

Cons

Long work days Leadership communication breakdown Difficult staff and customers On your feet all day

Waffle House Response

7mo

Thank you for sharing your perspective. We appreciate you highlighting the benefits you’ve experienced, but we also recognize the challenges you mentioned. Working holidays, long shifts, and managing a busy restaurant can be demanding, and your feedback about leadership communication and day-to-day support matters. We expect our leadership teams to communicate relentlessly and ensure every Associate has what they need to succeed. Your insights are important, and we’d like to learn more about where the breakdowns occurred so we can address them directly. Please reach out to our Support Team through our contact form so we can follow up with you: www.wafflehouse.com/contact.

4.0

Nov 17, 2025

I love my job

3rd shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Great environment. I love meeting new people, interacting with guests and building a strong team. I love the fast paced environment and making great food.

Cons

It can be challenging working 10 hour shifts on your feet on a tile floor. It can be exhausting. There will always be some sort of drama in a restaurant setting. There are no performance based raises but there are production bonuses for grill operators which are based on total shift sales. This can add up quickly. Moving up past 3rd Shift Supervisor can be difficult but if you prove yourself to be a valuable asset, it can be done.

Waffle House Response

7mo

Thank you for sharing your experience and for the impact you make on 3rd shift. It’s great to hear how much you value the fast-paced environment, connecting with Guests, and building a strong team. We also hear your concerns. The restaurant environment can bring its share of challenges. Your feedback about advancement opportunities and the importance of recognizing proven, high-performing Associates is important. We appreciate your dedication and would welcome the chance to learn more about your experience so we can continue improving. Please reach out to our Support Team at www.wafflehouse.com/contact so we can follow up with you directly.

4.0

Nov 13, 2025

Pays ok but needs to promote from with in

Server

Recommend

CEO approval

Business Outlook

Pros

Decent money if you are a server

Cons

Some people are with the company over 15 years. They will let them run the store on management days off and vacation but won't promote from within

Waffle House Response

7mo

Thank you for sharing your experience and for your many years of service with Waffle House! We understand how important growth and advancement opportunities are, especially for long-tenured Associates. Promoting from within has always been a priority for us, and we take feedback like yours seriously as we continue working to strengthen our development and selection processes across all restaurants. If you would like to discuss your experience further or share additional details, please reach out to us directly at https://www.wafflehouse.com/contact. We look forward to further supporting you throughout your career!

Viewing 91 - 93 of 4,102 Reviews

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Fort Lauderdale, FL

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Fort Worth, TX

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Irvington, AL

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Waffle House

Waffle House reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

You will work all holidays and most weekends

I love my job

Pays ok but needs to promote from with in

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