Waffle House reviews

3.4

55% would recommend to a friend

(4,105 total reviews)

Walt Ehmer

75% approve of CEO

57% positive business outlook

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

4K reviews
5.0
May 14, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good money,flexible,meet nice people,same schedule

Cons

Some slow days and rude customers

avatar
Waffle House Response
1y
Thank you for sharing your experience with us. We're glad to hear you found the work rewarding, especially the flexible scheduling, consistent shifts, and positive connections with Customers and fellow team members. We understand that every day brings its own challenges, including slower shifts and the occasional difficult Customer. Your advice about focusing on what Associates are doing is appreciated, and we’re always working to support and recognize the hard work of our teams. Thank you again for your contributions during your time with us!
5.0
May 11, 2025

Americas Place to Work

Recommend
CEO approval
Business Outlook

Pros

Decent pay, quarterly bonuses, insurance

Cons

Often drama among staff and unreliable employees

avatar
Waffle House Response
1y
Thank you for your review and for 20 years of dedicated service to Waffle House! We’re glad to hear you found value in the pay, bonuses, and benefits, and we’re especially grateful for your long-term commitment to serving our Customers. We also appreciate your honest feedback about team dynamics. While we’re proud of the strong bonds many of our teams build, we know there’s always room for growth when it comes to communication and accountability in the workplace. Your insight helps us continue working toward that. Thank you again for everything you contributed during your time with us. We wish you all the best and hope you’ll always feel part of the Waffle House story.
4.0
May 10, 2025

Whatever

Recommend
CEO approval
Business Outlook

Pros

1. Flexible Scheduling Waffle House is open 24/7, so you can usually find shifts that fit your availability.

Cons

1. Physically Demanding The job requires long hours on your feet, often in a hot, fast-paced kitchen. 2. Late-Night Shifts Can Be Rough Working overnight can be challenging due to rowdy or intoxicated customers. 3. Inconsistent Hours Schedules may change week to week, and you might be called in last-minute. 4. Lower Starting Pay Base pay tends to be on the lower end, especially for servers who rely on tips. 5. High Turnover Rate Because of the nature of the job, there’s often a lot of staff coming and going, which can affect team consistency.

avatar
Waffle House Response
1y
Thank you for sharing your experience with us. Working in a 24/7 restaurant environment can be physically demanding, especially during late-night shifts. We understand these conditions may not be for everyone, and we continue working to improve scheduling consistency, training, and overall support for our Associates. If you’d like to provide more detailed feedback, we welcome you to reach out at https://www.wafflehouse.com/contact. We’re grateful for your time with our team and for your efforts in serving our Customers. Your feedback helps us grow, and we wish you all the best in your future endeavors.
Viewing 217 - 219 of 4,105 Reviews

Glassdoor has 4,231 Waffle House reviews submitted anonymously by Waffle House employees. Read employee reviews and ratings on Glassdoor to decide if Waffle House is right for you.