Is Waffle House a good company to work for?

Waffle House has an overall rating of 3.4 out of 5, based on over 4,232 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 57% of employees would recommend working at Waffle House to a friend and 59% have a positive outlook for the business. The best reviews about Waffle House have been left by employees working as Recruiting Director , Relief Manager and Customer Service .

Does Waffle House pay their employees well?

According to anonymously submitted Glassdoor reviews, Waffle House employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Waffle House. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Waffle House?

57% of Waffle House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waffle House 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Waffle House?

Server (479) , Unit Manager (389) , Server/Waiter (285) , Salesperson (224) , Grill Operator (168) , Server/Waitress (163) , District Manager (134) , Waitress (122) , Cook (99) , Line Cook (84) , Sales Associate (82) , Manager (77) , Master Grill Operator (72) , Sales Person (56) , Rockstar Grill Operator (53)

What are the pros of working at Waffle House according to real employee reviews?

"Good money and good peopl" ((in 258 reviews)); "pay is ok and people are great" ((in 159 reviews)); "Free food and quite on slow days" ((in 112 reviews)); "Benefits are great." ((in 95 reviews)); "so is the people watching and my coworkers are great" ((in 61 reviews))

What are the cons of working at Waffle House according to real employee reviews?

"Poor management the deduct money from ur check u make 2.15 a hr as a server in some places" ((in 243 reviews)); "Long hours and physically demanding" ((in 182 reviews)); "Manager could be an annoyance some of the time as she was rude" ((in 124 reviews)); "No work life balance it begins to be a task to handle other duties or personal events" ((in 94 reviews)); "Horrible Upper management in my district" ((in 79 reviews))

What are employees saying about Waffle House layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waffle House layoffs and their outlook for job security at Waffle House in 2026.

What are the top reviewed Waffle House locations?

Atlanta , Norcross , Jacksonville , Houston , Nashville , Mobile , Columbia , New Orleans , Birmingham , Raleigh , Greenville , Tampa , Huntsville , Louisville , Dallas , Charlotte , Orlando , Macon , Little Rock , Baton Rouge , Tallahassee , Cincinnati , Pensacola , Savannah , Fayetteville , Columbus , Charleston , Marietta , Columbus , Saint Louis

Waffle House reviews

3.4

57% would recommend to a friend

(4,106 total reviews)

Walt Ehmer

77% approve of CEO

59% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Culture & values

3.1

Senior management

2.9

Work/Life balance

Waffle House has an employee rating of 3.4 out of 5 stars, based on 4,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waffle House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Mar 14, 2025

Exactly what you expect

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

The store manager is decent, and she is generally a compassionate person.

Cons

Everything else. You can always tell when the store manager is off because nothing is accomplished; nothing is restocked from the commissary.

Waffle House Response

1y

Thank you for sharing your experience with us. We’re glad to hear you appreciate your store manager’s leadership and compassion. We understand the importance of consistency across all shifts, and we appreciate your feedback regarding accountability and shift procedures. Ensuring all shifts run smoothly is a priority, and we encourage open communication with us and your management team to address these concerns. If you have specific issues you'd like to escalate, please reach out through our contact form at https://www.wafflehouse.com/contact. We appreciate your hard work and dedication every day!

4.0

Mar 12, 2025

Waffle House

Salesperson

Recommend

CEO approval

Business Outlook

Pros

Guaranteed hours each shift; no getting cut early; associates can be borrowed from other stores;

Cons

no room for advancement unless a manager

Waffle House Response

1y

Thank you for your feedback and for being a dedicated part of the Waffle House team. We’re glad you appreciate the stability of guaranteed hours and the ability to work across different locations when needed. We understand that career growth is important, and while management roles are a primary path for advancement, we are always looking for ways to develop and support our Associates in their career journeys. If you’re interested in growth opportunities, we encourage you to speak with your management team. We appreciate your hard work and commitment to serving our Customers!

2.0

Mar 9, 2025

Attractive benefits but terrible management.

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

- Cheap healthcare. - Good salary. - Paid Vacation. - Good work/life balance.

Cons

- Discriminative management. - Retaliation. - Inaccurate and dishonest management of expectations. - Travel required.

Waffle House Response

1y

Thank you for sharing your feedback. We value your insights and are grateful for the time you spent with us. We're glad to hear that you appreciated the benefits such as healthcare, salary, and work/life balance. We take concerns like discrimination, retaliation, and unfair treatment very seriously. We are committed to creating an inclusive and supportive environment for all Associates. If you ever wish to discuss your experience further or have additional thoughts, please feel free to reach out through our contact form at https://www.wafflehouse.com/contact. Your feedback plays a critical role in shaping our culture, and we are committed to making the necessary improvements. Thank you for your service and contributions during your time with us.

Viewing 268 - 270 of 4,106 Reviews

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Exactly what you expect

Waffle House

Attractive benefits but terrible management.

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