When I first started with the company over 10 years ago, you received an extensive amount of training that prepared you for your first day on your own. Now you only get a week at max and you are on your own. If after a few weeks you are still not performing up to expectations you are disciplined. Pay has been decreased by a lot. I took a 25% pay cut when the company restructured in April 2014. The company continues to put more on our plate without giving us any extra hours to be able to get the job done. When they job does not get done across the company, they add it to a KPI to monitor it more closely show they can send out daily emails asking why stuff is not getting done and what are we doing to improve it. The company operates at normal store hours every day of the year 8 am till 10 pm. The main reason they are making so many cuts is due to the purchase of a European company to set them up for a global market since they have maxed out in the US market. This was not a cheap buy so to please the share holders they have to make cuts where they can to make sure the stocks don't suffer. As with most public companies, the share holders come first, customers second and employees last. You no longer get sick days. You must use your PTO time to be paid. If you call off 9 times in a year you lose your job.
