Walters Hospitality reviews

The company’s President of Food and Beverage sends out weekly emails, and one of them unironically contained the phrase "Profits over people". That is the best summation of this company's culture. Sales and marketing gets heavily prioritized, with little to no consideration for the operations and the actual event day. Despite the operations team taking on the brunt of the workload (especially in cases of turnover due to frequent changes), this team was always the first to be blamed for issues and faced constant disrespect from upper management. Several of our team members would go weeks at a time without a day off. Those who received training in our department often commented that they felt it was inadequate, and several of us had to train ourselves. Promotions were vague promises, and ultimately, several of our key team members faced a pay cut all at once without warning. Information on the company’s plans and initiatives only travels in hearsay and rumors, and our input as employees is never valued: we do not get a say in these changes, despite being on the ground and running the events. In business, when a company grows, it only stands to reason that employees would grow with it. That is not the case in this company. The employees that do “grow” are just asked to take on an even more overwhelming workload with little to no additional financial compensation. Upper management only offers incentive programs to sales and the planning representatives, neither of which are physically there on the day of the wedding: you know, the thing they’re selling.