Wawa reviews

3.7

64% would recommend to a friend

(4,556 total reviews)
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Chris Gheysens

68% approve of CEO

55% positive business outlook

Wawa has an employee rating of 3.7 out of 5 stars, based on 4,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wawa employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
3.0
Mar 3, 2015

CSA

Recommend
CEO approval
Business Outlook

Pros

It can be a great place depending on your manager. The work load varies depending on the shift/time of day. First shift is always busy but it dies down on second and third is dead but there is still a lot of prep work to do on third. Pay is ok for a retail job. Customers are fun to talk to, especially the regulars. I know a lot about my regulars and it makes them feel great when they come in ad are greeted by someone who knows them and their orders and their families.

Cons

My current manager (young man) doesn't have a college degree and seems to hate his employees who are around his age but have degrees/higher education and seems to cut their hours. Hours can be cut with no explanation. I work part time and I find the managers get dumber and care less with each year that passes. Managers are not held accountable and blame the associates for the mistakes/ problems that occur. I guess they don't realize that as managers they are suppose to know what's going on and make sure everything is running smoothly. Impossible to get promoted. They hang it over your head and then try to make you do all the work like cycle counts and negative inventory and orders as part of your "training" to get you ready for the manager in training interviews. Work/ life balance is impossible to have especially if you want a family.

2.0
Mar 2, 2015

Terrible experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starting salary- yet minimal/no raise

Cons

I worked at Wawa for 4 years and was beyond grateful when I quit. I've promised myself to never work for this company again. The work load was too much to squeeze in 1 shift. Employees were often "talked to" by management if they weren't keeping up with the pace. Frequent discouraging visits from corporate. Management make the work load and environment far too stressful. After leaving this job I've had 2 other jobs that pay well and treat me fairly. My current jobs have further proven to me how terrible of a business wawa is. Managers constantly complained that their work load was too much, just as regular employees complained the same. You can never ACTUALLY be sick and call off work or you'll get the cold shoulder and accused of lying! Customers constantly treat employees terribly but management will always defend the customer because that is all corporate cares about. Wawa presents the idea that all workers are "family" but quickly transfer workers when employees become too close. I will never work there again!

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Glassdoor has 4,666 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.