Wawa reviews

3.8

64% would recommend to a friend

(4,544 total reviews)
avatar

Chris Gheysens

69% approve of CEO

55% positive business outlook

Wawa has an employee rating of 3.8 out of 5 stars, based on 4,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wawa employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Sep 8, 2013

Poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Coffee Safety is important Buildings are well lit Police are constantly in the locations which is awesome Plenty of hand washing sinks Incredible coding machine that makes a printed label for food once opened to ensure proper time and temperature

Cons

We open new stores without the proper amount of associates to handle a Grand Opening If you work in the deli you will be over worked and expected to do three times the work of someone working the register area. Managers are hardly ever scheduled during the peak times. Managers retreat to the office to do paperwork during lunch. Managers cheat the speed of service scoring by printing tickets and make the food off of those tickets to cheat the time to look better on paper during their shifts. During training the management pretended to be building a family but once grand opening was done and they used the new employees they cut hours across the board. They throw around how they value you, but it is inconsistent. Breaks are a fluke unless you smoke. They brought down seasoned Wawa people to Florida but they were not qualified to handle the stress of how busy it is. Poor selectors of talent. When the deli is busy, the managers ring the register because it is a easy task.

5.0
Sep 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits include great insurance, 401k, ESOP, and tuition reimbursment. Our corporate support system is fantastic and available 24 hours a day. Upper management is very responsive and open-minded to new ideas. Wawa is not afraid to listen and respond to its customers and employees. Store level management is roughly 60% internal promotions, so the GM can relate, and there are lots of opportunities for a career.

Cons

Though it is a great company, at the end of the day, it is still a gas station/convenience store to a lot of people. There are days where we deal with being looked down upon, or talked down to. There is also trash to be pulled, bathrooms to be cleaned, and there is a lot of cleaning up after people who have little respect for us or our store.

2.0
Sep 1, 2013

Non-stop work for mediocre pay.

Recommend
CEO approval
Business Outlook

Pros

Free coffee and fountain drinks, the manager I had was very nice.

Cons

You really don't get breaks. I worked straight 7 and 8 hour shifts and got the equivalent of two five minute breaks a day. My store was always understaffed, and any time I was given a break, 5 minutes in I was called back to the register. The only people who got any decent kind of break were the smokers who needed 10 minute cigarette breaks twice a day. It was ridiculous. When you are a cashier there you do not even get time to breathe if your store is busy. For 8.50 and hour it's not worth it. Also they do not give out checks, so if you do not have direct deposit with your bank you are stuck with a pay card that has ridiculous atm fees.

Viewing 4423 - 4425 of 4,544 Reviews

Glassdoor has 4,654 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.