Wawa Shift Manager/Customer Service Associate reviews

4.0

88% would recommend to a friend

(110 total reviews)
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Chris Gheysens

81% approve of CEO

50% positive business outlook

Customer Service Associate; Shift Manager employees have rated Wawa with 4.0 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Customer Service Associate; Shift Manager professionals have a good working experience there. Wawa is rated in line with the average (within 1 standard deviation) by Customer Service Associate; Shift Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

110 reviews
3.0
Mar 10, 2023

Just a review

Recommend
CEO approval
Business Outlook

Pros

ASOP program will leave you a millionaire if you stick it out long term, Cheap medical, dental and health insurance

Cons

Long hours as a lead if your relief is late you end up staying late, dealing with unruly customers like any other customer service job

3.0
Feb 16, 2023

Under stuffed

Recommend
CEO approval
Business Outlook

Pros

Compensation is good compare to others

Cons

Constantly understaffed, management don’t care

4.0
Dec 4, 2022
Recommend
CEO approval
Business Outlook

Pros

good benefits fast pace and relatively easy

Cons

how customers treat staff mentally exhausting at times

Viewing 13 - 15 of 110 Reviews

Glassdoor has 4,671 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.