Wawa reviews

3.7

64% would recommend to a friend

(4,551 total reviews)
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Chris Gheysens

68% approve of CEO

55% positive business outlook

Wawa has an employee rating of 3.7 out of 5 stars, based on 4,551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wawa employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Apr 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Free food. Benefits are adequate.

Cons

Terrible culture in store operations, coming from someone with ~7 years store experience. Everything is the store’s fault and we had to bend over backwards for every ignorant and rude customer. Many managers were in positions who did not deserve to be in their positions, or were next-in-line for promotions who weren’t experienced enough. Hardly any management cared enough to show attention and respect for associates. Compensation was not even remotely close to adequate for work put in at either associate or supervisor level. Management moves/is transferred too frequently, cannot build relationships with associates makes associates feel unappreciated and unimportant. Management does very little hands-on training, development and re-development with associates after initial onboarding; on multiple occasions had associates tell me they had to train other associates when they weren’t even fully trained themselves. Product quality has gone dramatically down as they focus on menu size rather than making what they already serve more appetizing and better quality.

2.0
Mar 24, 2022

No work life balance

Recommend
CEO approval
Business Outlook

Pros

Compensation, and friendships you build

Cons

No work life balance at all. You're expected to be on call 24/7, 365 days a year. You see your store team more frequently than your own family. When you express concern over work life balance, you're basically deemed 'lacking ownership". In order to get promoted, you must 'prove' yourself and always be thinking of new ways to increase profit, even when your not at work. Which takes more time away from the very little time you already have with your family. Expect to always be there, even in a blizzard. You're essentially forced to pick up associates because you have to stay open, and you're risking everyone's lives.

1.0
Mar 15, 2022

N/A

Recommend
CEO approval
Business Outlook

Pros

Great Pay and Free meal

Cons

Management and Staff was horrible

Viewing 229 - 231 of 4,551 Reviews

Glassdoor has 4,661 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.