Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Aug 26, 2025

CX Analyst

Recommend
CEO approval
Business Outlook

Pros

Work is not too challenging

Cons

Poor leadership, lack of direction

4.0
Aug 26, 2025

Good experience

Recommend
CEO approval
Business Outlook

Pros

lots of people, connections, coffee chats, events

Cons

lay-offs, employees had different thoughts about the company

1.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Only “pro” is that there’s barely any work, so you get free time. That’s it.

Cons

Fake hiring spree just to pump headcount. Interview questions for every round are leaked online. Zero real projects—just shadow work and useless tasks. No perks: no RSUs, average hikes, no learning or growth budget. Spineless, sycophant leadership that can’t bring work from the U.S. Extreme micromanagement—obsessing over even the smallest details. Annual layoffs of ~10% employees and frequent TDC shutdowns. Toxic politics, favoritism, no accountability. Zero innovation, zero career growth, just survival.

Viewing 328 - 330 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.