Wayfair reviews

3.1

39% would recommend to a friend

(6,871 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
May 27, 2025

Not worth to stay

Recommend
CEO approval
Business Outlook

Pros

It used to be a good place to grow, there were a lot smart colleagues to work with

Cons

Too many layoffs, c-levels not making good decisions

1.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work, there’s some name recognition when you say you work at Wayfair.

Cons

The role is essentially glorified cold calling. You’re expected to make 35+ calls a day to the same list of business owners who rarely have any real buying needs. The quotas are extremely unrealistic and the only way people consistently hit them is if they inherit a strong book of business—which typically only happens when someone else quits or is let go. The turnover is high, morale is low, and success often feels more tied to luck than skill. Leadership seems more focused on hitting numbers than supporting reps in a meaningful way.

5.0
May 27, 2025

BAM

Recommend
CEO approval
Business Outlook

Pros

It was a great company! Offered work like and home life balance

Cons

Once Covid happened it was a WFH permanently. I’m an extrovert and didn’t work for me

Viewing 451 - 453 of 6,871 Reviews

Glassdoor has 7,895 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.