Wayfair reviews

3.1

39% would recommend to a friend

(6,874 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance (team dependent) Good culture among L1s and L2s

Cons

Difficult for growth due to internal politics Optics are prioritized

2.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

*Company wants to win *Great pay *Willing to take risk on marketing (new channels, new offers) *Analytical

Cons

*Leadership team is inexperienced (many grew up at Wayfair, it's all they know) *Layoffs occur every year, and will continue *Company vision is blurry, copy Amazon but still be different *Incentives are to lay low, don't challenge. Challengers get exited *Most folks are out for themselves, so don't expect warm and fuzzies

Viewing 481 - 483 of 6,874 Reviews

Glassdoor has 7,898 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.