Wayfair reviews

3.1

38% would recommend to a friend

(6,878 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a good place to work

Cons

Scheduling was difficult at times

5.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, great schedule, fantastic team.

Cons

Quick to implement changes with no notice.

2.0
Mar 25, 2025

Sinking ship...

Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. Some other cool perks

Cons

Declining culture, annual layoffs, faulty company-made tech, major business strategy shift resulting in more staffing, more processes, more KPI's, more hours, more responsibilities, more pressure to perform. Proudly proclaimed high expectations lead to small raises because above average = average there. A lot of change and layoffs over the past 3 years. Meanwhile the company has abandoned most of their culture in their "WayThrifty" budget-slashing mission. The company is hemorrhaging money but are breaking even from the layoffs.

Viewing 574 - 576 of 6,878 Reviews

Glassdoor has 7,903 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.