Wayfair reviews

3.1

38% would recommend to a friend

(6,881 total reviews)
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Niraj Shah

29% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Mar 13, 2025

They left the german market

Recommend
CEO approval
Business Outlook

Pros

Nice, big office in the city, good team and culture. Higher salary compared to competitors.

Cons

Many layoffs & re-org, leading to mess at work sometimes.

2.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Wayfair as a Customer Support representative was an intense experience – I learned a lot while working in a fast-paced, international environment and dealing with a variety of customers. The team was great, but unfortunately, the company does not treat employees as well as it should.

Cons

During my time there, Wayfair through three waves of layoffs, with the last one affecting me as well. Decisions were made in a non-transparent way, and employees often found out about them at the last minute. The company engages in unfair practices – internal communication lacks transparency, and job security is virtually nonexistent.

1.0
Mar 13, 2025

Worst team and company

Recommend
CEO approval
Business Outlook

Pros

Location salary data driven MNC

Cons

No team building worst colleagues

Viewing 619 - 621 of 6,881 Reviews

Glassdoor has 7,907 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.