Wayfair reviews

3.1

39% would recommend to a friend

(6,871 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Mar 6, 2016

Senior Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work in every way. The people are awesome, and the business is growing like gangbusters, creating a great culture and exciting environment. The place isn't full of big egos, so politics are minimal, and there is a lot of flexibility (not bureaucratic).

Cons

The overall pace and rate of change can be a bit much for some. There is so much happening, that communication can suffer a bit, though this is just a bi-product of a huge list of initiatives. Training and professional development take a backseat to all the growth-driving initiatives.

5.0
Mar 4, 2016

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engaging and enthusiastic leadership team. Transparent work environments lead to sharing of ideas. Empowerment of employees at all levels with a great pride and sense of ownership in the company

Cons

Fast paced environment does leave those that can't perform behind. Just trying doesn't cut it

2.0
Mar 1, 2016
Recommend
CEO approval
Business Outlook

Pros

- Free snacks (but always the same varieties all year round) - Location - Large corporate office - Employee discount - Work-life balance - Great learning/training/orientation programs

Cons

- Unreasonably low pay - Mixed quality of employees: Some employees are clearly lacking training, and some managers obviously don't have management skills. Some managers ask you to report every time you're not at your desk for more than 5 min (excuse me?) - Increasingly hierarchical structure: You might still be fooled by its self-proclaimed "startup" culture, but the truth is, the structure has much changed. Remember, this company has 10 levels for its employees. - Shifting structure: A lot of changes are constantly happening - structure of each team, team names, personnel, etc. Confusing. - Unclear/non-transparent communication: The company doesn't have the proclaimed the transparency. Managers don't necessarily let you know what is going on here in the company, and some of them don't even care either (for instance, they don't themselves attend company quarterly meetings, etc.) People have different standards, for instance, some managers don't even allow coffee breaks except for lunch break (excuse me?). You might think that people here are mostly open-minded because of the open floorplans, self-proclaimed start-up, fast-growing environment, but this is certainly not the case with certain departments.

Viewing 6442 - 6444 of 6,871 Reviews

Glassdoor has 7,895 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.