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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,866 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      2.9

      Culture & values

      2.8

      Career opportunities

      2.4

      Senior management

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      3.0
      Jun 16, 2015

      Year 2-3 is when most Wayfairians leave

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Love my coworkers - Busy workload keeps you engaged - free snacks - fun parties

      Cons

      - Lack of direction from managers - Upper management has no idea who I am or any desire to know - Pitiful Pay. Not accounting for inflation or the cost of living in Boston - Did I say the pay? Let me say it again: yearly bonuses and raises are laughable. - Having to work late/go in on weekends sometimes for flash sales, and there is no overtime but we still have to get the work done It is difficult because I love going to work most of the time but they are going to keep losing great employees if they don't get competitive/aggressive with pay in the workplace.

      1.0
      Jun 8, 2015

      Terrible

      Business account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some great friends. Company outings and pod outings are sometimes fun. Loaded snack room and game room

      Cons

      Pitiful and insulting pay, horrible commission structure, despicable management, no work/life balance

      2.0
      Jun 4, 2015

      Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people were great to work with, and all understood the same BS that everyone had to go through just be recognized. They were easy going and collaborative, and made each day as enjoyable as it could be. There's a great work life balance, as the hours were manageable and not too demanding.

      Cons

      1. The salary grade. It's shameful. 2. The managers- many of them have been grandfathered in, so they weren't trained and have no idea how to lead and motivate people. 3. The open office. There's many conversations that can be heard that are disrespectful and make for a very hostile work environment. 4. Poor communication from upper management. Many company changes would simply just occur with no notice. 5. Little to no room for growth. Promotions are difficult to achieve (favorites are played) and come with little to no merit increase.

      Viewing 6544 - 6546 of 6,866 Reviews
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      Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.