Wayfair reviews

3.1

39% would recommend to a friend

(6,861 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Mar 8, 2013

Great experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall Wayfair has given me great experience and I have learned and continue to learn a lot. The atmosphere is electric and youthful. It is an exciting place to work and certainly the benefits are amazing.

Cons

Pay pay pay. The pay is laughable if that.

1.0
Feb 28, 2013
Recommend
CEO approval
Business Outlook

Pros

- High achievers can get more responsibility and opportunities earlier in their career than they would at other companies - Work hard, play hard culture - Decent benefits package

Cons

- LOW PAY - Poorly trained, inexperienced managers - Little to no career path for employees - No designated sick days and only 5 federal holidays per year - 'Crony-ism' through all levels of management

2.0
Feb 27, 2013

Why am I still here?

Recommend
CEO approval
Business Outlook

Pros

- Wayfair seems to hire only smart, motivated extroverts which makes it remarkably easy to make lasting friendships with coworkers - Subsidized, inexpensive benefits (this reviewer is a single person) - Great learning environment with plenty of opportunity to flesh out professional skills

Cons

As everyone else has said - it should be echoed that pay is laughable. There is absolutely no way to have a career here if you start in an entry level position. Come here with a masters and 15 years experience and you might do well. The company likes to talk about how the business grows exponentially year after year and that last year made something like $600 million. Obviously that isn't the net profit, but clearly the money taken is quite substantial. After leaving customer service for a "promotion" this reviewer took a pay cut of about $8k a year so working here just feels like a dead end and there's no clear path on how to earn more money as employees shift departments with unnerving frequency and most moves are of course lateral because all jobs that would require pay increases seem to be filled externally.

Viewing 6688 - 6690 of 6,861 Reviews

Glassdoor has 7,884 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.