Is Wayfair a good company to work for?

Wayfair has an overall rating of 3.1 out of 5, based on over 7,884 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 39% of employees would recommend working at Wayfair to a friend and 27% have a positive outlook for the business. The best reviews about Wayfair have been left by employees working as Marketing Co-Op , Technical Recruiter and Data Engineer .

Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (80) , Senior Associate (75) , Intern (73) , Software Engineer II (71) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 668 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 531 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 436 reviews)); "Good work life balance and clear KPIs" ((in 355 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 198 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 394 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 386 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 286 reviews)); "Managers don't have experience and there's no guidance and direction for your job." ((in 272 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 182 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

What are the top reviewed Wayfair locations?

Boston , Ogden , Orem , Brunswick , Bryan , Bangor , Perris , New York , Austin , Layton , Cranbury , Hebron , McDonough , Houston , Atlanta , Salt Lake City , Erlanger , Athens , Springfield , Jacksonville , Dallas , Pittsfield , Big Flats , College Station , Mountain View , Seattle , Port Wentworth , Chicago , Wilmette , Denver

Wayfair reviews

3.1

39% would recommend to a friend

(6,861 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews

4.0

Jan 12, 2013

Good, fun work with great people, below average pay

Junior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Good, fun and interesting work - Great people, everyone is very helpful and friendly - Fun, young culture which is great for people out of school - Good, competitive benefits (free snacks, good medical/dental/401k, etc.)

Cons

- Way below average pay, some people get huge raises and others don't without any real reasoning - Sometimes workload can be large, depending on time of year and team

3.0

Jan 9, 2013

Growing Tired

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This was a great "right out of school" job... the culture and learning opportunities are a plus.

Cons

Little room for advancement if you aren't an outsider with an MBA from a top school. Management has trouble recognizing and developing the talent they already have.

2.0

Jan 8, 2013

Not a start up... so why act like one?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Hours- you really only need to work an 8-hour day. 2. Building location- HQ is in Back Bay 3. People are friendly

Cons

1. Compensation- As every other post mentions, the salary here is abysmal. 2. Career Path - there is no clear trajectory for new employees. Promotions are given to employees to entice them to stay (ie, Category Associate to Associate Category Managers). However, titles are pretty insignificant here as the title change does not reflect a change in responsibility nor a change in salary 3. Quick Employee turnover for those hired after 2010 - says a lot about employee satisfaction 4. If you are loud / distracting in the open office environment, you will be praised. It doesn't matter what is coming out of your mouth... If you make yourself heard, people will think you are doing a fantastic job.

Viewing 6694 - 6696 of 6,861 Reviews

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Good, fun work with great people, below average pay

Growing Tired

Not a start up... so why act like one?

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