Is Wayfair a good company to work for?

Wayfair has an overall rating of 3.1 out of 5, based on over 7,875 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 39% of employees would recommend working at Wayfair to a friend and 27% have a positive outlook for the business. The best reviews about Wayfair have been left by employees working as Marketing Co-Op , Technical Recruiter and Intern .

Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (79) , Senior Associate (75) , Intern (72) , Software Engineer II (71) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 666 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 545 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 440 reviews)); "Good work life balance and clear KPIs" ((in 345 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 190 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 393 reviews)); "The pay is low and they hold you at specific positions until you have worked in that position for at least 3 months." ((in 376 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 275 reviews)); "Just because an employee has been there the longest doesnt make them a good lead or manager." ((in 265 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 181 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

What are the top reviewed Wayfair locations?

Boston , Ogden , Orem , Brunswick , Bryan , Bangor , Perris , New York , Austin , Layton , Cranbury , Hebron , McDonough , Houston , Atlanta , Salt Lake City , Erlanger , Athens , Springfield , Jacksonville , Dallas , Pittsfield , Big Flats , College Station , Mountain View , Seattle , Port Wentworth , Chicago , Wilmette , Denver

Wayfair reviews

3.1

39% would recommend to a friend

(6,854 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Mar 5, 2012

Fast growing, lot's of opportunities, and great culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As a fast growing online retailer, there are many opportunities for those who join the company, both entry level personnel and experienced hires. Wayfair does a great job allowing existing employees to try working within other functional areas and taking on additional responsibilities. This is all within a consistently open and transparent culture as exemplified by sharing of information, openness to ideas from everyone whether you are a new hire or a manager, and lack of politics. A nice work-life balance and overall a great place to work.

Cons

See advice to management below.

5.0

Mar 5, 2012

Great place to learn and grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wayfair is truly a meritocracy. When people advance, it is always for very good reason. Strong performers are rewarded with higher compensation, more responsibility, and greater leadership opportunity.

Cons

Starting salaries in the company have historically been below market. Management is now quickly realizing that recruiting the top talent means being at the market rate with other strong companies and is working to ensure solid comp for incoming employees.

5.0

Mar 2, 2012

5 Years In and Still Good Times

Marketing

Recommend

CEO approval

Business Outlook

Pros

I just hit my 5 year mark at Wayfair, so I guess I've drunk the cool aid. In that time, I've been challenged, seen good career progression, make good friends, and a had a lot of fun. Pros: - Great growth trajectory - Open collaborative work environment makes it fun and easy to share ideas - Empowered... there is not a lot of bureaucracy, which makes it easy to get things done and have an impact - Meritocracy... standards are pretty high here and for those who stand out there is good career advancement

Cons

We're a medium-sized company (about 1000 employees) still with some of the growing pains of a startup. Cons: - Need better communication from sr mgmt and across teams - Rapid growth and dynamic industry drive frequent change that some people don't like (but I think makes it exciting to be here)

Viewing 6721 - 6723 of 6,854 Reviews

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Jobs at Wayfair

Seasonal Warehouse Associate

Wayfair

Wayfair reviews

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Fast growing, lot's of opportunities, and great culture

Great place to learn and grow

5 Years In and Still Good Times

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