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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,854 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      2.9

      Culture & values

      2.8

      Career opportunities

      2.4

      Senior management

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Feb 4, 2012

      Good experience straight out of college, not worthwhile if you already have career experience

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wayfair mostly hires employees straight out of school, which is great if you fall into this category. You'll be able to fit in easily and build relationships with your colleagues.

      Cons

      Wayfair definitely takes advantage of its young employees and pays them the bare minimum. Most of their employees haven't worked at any other companies so aren't sure exactly what to expect in terms of compensation. Comparable roles at other companies pay 20%-50% more. Because of this, the best talent usually leave after 1-2 years. There is a glut of middle management. They are mostly people who have been with the company for a while. Most of these managers are mediocre and lack the experience and talent for their position. There are some exceptions to this but for the most part, you'll be frustrated working them. They won't be able to offer you any guidance or direction.

      4.0
      Dec 15, 2011

      Great place to start your career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wayfair has grown exponentially since I started, and being able to be a part of such a dynamic company is a lot of the reason why I've stuck around. It's definitely not a place you go to work if you want a standard 9-5. It's a vibrant office environment, the people are fantastic (you'll meet friends that you'll want to hang out with outside of work), and opportunities are definitely there for the ambitious. They are constantly implementing employee engagement tools, they care about investing in the employees as much as they want employees to invest themselves in the company. A great initiative over the last year has been Wayfair U, which is a great benefit for entry level to mid-level managers. It provides the tools and support to help younger-in-career employees grow professionally and personally.

      Cons

      Comp for entry to mid-level management is definitely on the low end, if at all on par with the market. They are still under the impression that opportunity and responsibility are more valuable to younger professionals than comp, which is true for the most part, but along the same vein it can only last for so long without a significant raise. They’ve done a good job over the past ~1.5 years in recruiting outside senior management which has helped bring in better management/leadership, but there are still a few groups that still have very green managers which can cause some pain. As big as Wayfair is, they still try to operate at an entrepreneurial level. Decisions, changes, and actions can be made with little to no input from all concerned parties. This causes a lot of unneeded angst when planning reactionary measures.

      Viewing 6727 - 6729 of 6,854 Reviews
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      Glassdoor has 7,875 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.