Question 1

Is Wayfair a good company to work for?

Accepted Answer

Wayfair has an overall rating of 3.1 out of 5, based on over 7,875 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 39% of employees would recommend working at Wayfair to a friend and 27% have a positive outlook for the business. The best reviews about Wayfair have been left by employees working as Marketing Co-Op, Technical Recruiter and Intern.

Question 2

Does Wayfair pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Wayfair?

Accepted Answer

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Wayfair?

Accepted Answer

Customer Service Representative (320), Software Engineer (303), Manager (202), Senior Manager (145), Senior Software Engineer (144), Senior Analyst (123), Recruiter (109), Analyst (106), Associate (93), Business Analyst (79), Senior Associate (74), Intern (72), Software Engineer II (71), Account Manager (65), Associate Director (62)

Question 5

What are the pros of working at Wayfair according to real employee reviews?

Accepted Answer

"There are also some really great people that you'll meet and be able to work with." ((in 672 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 543 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 436 reviews)); "Good work life balance and clear KPIs" ((in 370 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 184 reviews))

Question 6

What are the cons of working at Wayfair according to real employee reviews?

Accepted Answer

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 402 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 377 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 285 reviews)); "Just because an employee has been there the longest doesnt make them a good lead or manager." ((in 263 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in  Massachusetts." ((in 181 reviews))

Question 7

What are employees saying about Wayfair layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

Question 8

What are the top reviewed Wayfair locations?

Accepted Answer

Boston, Ogden, Orem, Brunswick, Bryan, Bangor, Perris, New York, Austin, Layton, Cranbury, Hebron, McDonough, Houston, Atlanta, Salt Lake City, Erlanger, Athens, Springfield, Jacksonville, Dallas, Pittsfield, Big Flats, College Station, Mountain View, Seattle, Port Wentworth, Chicago, Wilmette, Denver

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Great coworkers, CS is never a thrilling/enjoyable position, but they make the best of it.

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