Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Nov 24, 2009
Recommend
CEO approval
Business Outlook

Pros

young, enthusiastic culture, there are some opportunities to learn about the business and there is room to move around the company. Good Benefits. The owners were very nice to everyone and tried their best to get to know anyone they could. They had very good intentions.

Cons

It was best described when someone said it was like a technology factory with little monkeys (college grads and Northeastern co-ops) on the factory line. I wanted a job in marketing and while the title "Product Marketing Specialist" sounds like marketing...trust me it's not. I sat there along with all the other monkeys for a whole year entering product descriptions until I was numb. I also answered phones for a few months. The work was so un-stimulating and un-challenging I felt like I wasn't doing anything with my brain; and it was especially hard since I'd had jobs before hand where I felt really valued and used my brain all day while continually being challenged. This was the complete opposite. I was so under-valued and not challenged in the least. I was so replaceable that it wouldn't matter if I were sitting there or a dummy in my place who could type. Really, it was that bad. Some days I would go in there crying. I also tried to move to a different dept at some points, desperate to change my boring routine. For some it worked fine; but I worked my butt off for months and was never moved. However, some employees who had just joined the company were promoted right away. This was very difficult for me. I couldn't get out of that company fast enough. One year felt like an eternity.

1.0
Nov 3, 2009

Just a Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Good atmosphere to work in, met a lot of my friends there.

Cons

No room for growth or advancement in the company unless you are related to, or buddies with upper management.

4.0
Oct 31, 2009
Recommend
CEO approval
Business Outlook

Pros

CSN has stopped outsourcing the sales and service department and has created a commision incentive which will enable CSR's to make alot more money. The benifits are top knotch and you work with a bunch of young, bright and energetic people. The company only hires college grads for this entry level position.

Cons

There's no clear direction on moving up the ladder especially in the sales and service department. They got rid of the Assistant Management position because the entry level role can make just as much money. The next role would be management which is highly competitive.

Viewing 6799 - 6801 of 6,849 Reviews

Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.