Perhaps the greatest downside to working at CSN Stores is the "glass ceiling" that exists between upper management and the rest of the company. It almost feels like the actual goings on of the company happen elsewhere, and decisions are either not mentioned at all, or after the fact. This results in a myriad of other issues including an ambiguity of employees positions within the company, any sort of ability to advance, and a "good old boys" club for those that have existed at CSN Stores since the beginning.
These traits end up discouraging employees to seek advancement or even thinking they are going anywhere else in the company. It was advertised that there was plenty of room for mobility until the economy headed south, but the overall morale of the company has yet to see a federal stimulus package.
People whispering in the hallways about their discontentment over wages (dismal), or what is going on behind closed doors is a clear indicator of how people feel about their jobs. Since downsizing a few months ago, and the hiring of outsourced customer phone agents, puts quite a damper on employees attitude.
Despite these problems, they go unnoticed or ignored like an elephant in the living room. For example, profit sharing was a highly talked about and promoted incentive last year. However it has since fallen by the wayside for lesser employees, and reserved for senior employees. It seems like there are two companies, the one that exists in managerial meetings and the other that is portrayed to the employees.
