Wayfair reviews

good benefits and employees treated well

Constructive reviews are great, and definitely the point of this website, but after reading through and noticing some consistent negative comments, I find myself scatching my head... All these comments complaining about snacks and how they take $ out of their salary...really? If they removed the snacks and put that money toward everyone's salary do you really think it would make any significant difference? Be glad you work somewhere with a kicthen and anything that's actually free. Most places have vending machines with chips/snacks. CSN's are free. It's nice, get over it. Anyone talking about lack of promotion and growth is most likely someone who just isn't good or mediocre at their job, or joined the company right out of college and feels entitled and expects things to just be handed to them. CSN fills an unusually large percentage of their open positions internally. At many companies you need to go through a rigorous application process often times need to go through your manager to even be considered. The fact that MOST employees in roles outside of customer service CAME FROM customer service is not only a testament to the amount of internal movement of professional growth, but makes all these claims of no opportunity all the more obsurd. Also - we're at 700 employees now. There's a lot more competition for internal openings than there was when we were 300 people. That's just the way it works. All of this "management doesn't listen to/care about the employees." Seriously? You do remember that the owners and VPs sit out in the open elbow to elbow with everyone else, right? Upper management is incredibly down to earth and approachable. Most CEO's have a private office with a secretary that you need to go through to even talk to. Niraj & Steve still take the time to have new hire lunches every week with new hires to get to know them and ask for their feedback. The comments about promotions being based on "who you know" couldn't be farther from the truth. CSN is a meritocracy. If you do really well, better than your peers, you will be rewarded. And it may take more than 12 months - give it time. And also - just a side comment - getting in and networking with the right people is a great move for your career, no matter what company you're in. Not as a popularity contest, but to set yourself apart from the crowd. Take advantage of CSN's open environment and approachable leadership and put a little work into it. If you sit there feeling entitled and bitter, you're not going anywhere.