Wayfair reviews

3.1

39% would recommend to a friend

(1,699 total reviews)
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Niraj Shah

30% approve of CEO

27% positive business outlook

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2K reviews

Reviews about "Compensation"

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2.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- Generally good workplace culture - Okay benefits (discounts on the site being a key one) - Decent pay

Cons

- Upper management seems keen on ruining the company. Nobody at the top level is ever held accountable for their poor decisions, so anytime there's been a layoff it's invariably the people at the bottom who bear the brunt - Despite all messaging from leadership, performance reviews are ultimately stack ranked. As a result, promos don't always happen based on merit like they theoretically should

2.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee discount, some career mobility at lower levels, fast-paced, compensation is competitive.

Cons

Large company RIFs, silent RIFs, and individual role reductions happening weekly. Leadership is unstructured and reactive. Priorities are unclear and change every few months. Tech is almost fully offshored now and without proper knowledge transfer and a planning process, systems are deteriorating fast - more and more P1 incidents daily. Decisions are made to keep existing tenured commercial leads happy, at the cost of the business. No operations leadership. Political environment, no career mobility at mid and higher levels, and culture is really negative and sad.

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