Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits (Wellhub, Healthcare, tuition, employee discount etc.)

Cons

Petty Management. Inconsistent schedule. Would often work 6 days in a row. Poor customer service from wayfairs end, and sales associates + design consultants having to be the ones dealing with rightfully upset customers. not allowed to sit. Underpaid. Overworked. At one point, everyone else on my team quit except for me, and I had 14 clients at one time.

4.0
Jun 8, 2026

Learning opportunities

Recommend
CEO approval
Business Outlook

Pros

A lot of learning opportunities

Cons

Poor management and frequent rifs causing personal instability

Viewing 7 - 9 of 6,849 Reviews

Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.