Wayfair reviews

3.1

39% would recommend to a friend

(6,854 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary pays very well in

Cons

Not applicable to this question

2.0
Mar 18, 2026

Just not well run

Recommend
CEO approval
Business Outlook

Pros

The culture in general was very positive until the effects of COVID and the faux sense of accomplishment from everybody needing at home office set ups went away.

Cons

The company relies heavily on the people furthest from the processes rather than those who are and were closest to the processes resulting in inflated salaries and egos working out of corporate locations and making a lot of assumptions when figuring out how to make gains/lower costs

Viewing 97 - 99 of 6,854 Reviews

Glassdoor has 7,875 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.