Wayfair reviews

3.1

39% would recommend to a friend

(6,859 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Feb 9, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

Great place to work great people

Cons

Not great development opportunity for tenured agents

1.0
Feb 9, 2026

Don’t work there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The complaint has good training to help you prepare.

Cons

The company loves to exploit its rules and regulations to dictate what you can and cannot do in your personal life.

Viewing 136 - 138 of 6,859 Reviews

Glassdoor has 7,881 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.