Wayfair reviews

3.1

39% would recommend to a friend

(1,697 total reviews)
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Niraj Shah

30% approve of CEO

27% positive business outlook

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2K reviews

Reviews about "Compensation"

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4.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Teaches good technical skills, even if you come from non technical background

Cons

Employee tenure is low, high turnover

4.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- Starting pay is decent with increases as you're trained for more difficult calls. - Reason for calls are fairly reliable and you generally get what you should for your position. - Management seems to really want to retain and see their teams succeed, YMMV based on location though.

Cons

- It's a call center job. You need them CS skills. - Metrics can be quite strict to meet. - Some days are back to back calls, it can be very stressful.

4.0
Nov 21, 2024

Layoffs

Recommend
CEO approval
Business Outlook

Pros

The people I worked with. The culture in the beginning was amazing. The flexibility.

Cons

Layoffs. Outsourcing across the world and laying off people here. Ask too much of you after laying people off for not enough pay.

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