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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,863 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,863 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      7K reviews
      3.0
      Dec 18, 2025

      Good place to work, with some flaws

      Corporate recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Strong management from (most) managers, with an emphasis on growth and career development - Engagement activities and resource groups make it easy to feel connected with your team while virtual - Great internal mobility policies, easy to apply and interview for internal roles

      Cons

      - Consistent lack of transparency from executive suite - Team structure and workflows will change suddenly, with seemingly no rationale other than to change something. - Middle management often does not understand what their employees do day-to-day, and are unable to assist employees when needed

      1.0
      Dec 16, 2025

      Worst Company Ever

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      i guess free snacks at the office

      Cons

      everything about the company. if you look historically, wayfair overhired during the covid boom because it's a glorified dropshipping store that happened to go global because it started and scaled before most people were into dropshipping. once they realized they couldn't keep up with their covid traffic, they fired 90% of their middle management (this is true, google it), and replaced it with cheap college grad labor. - terrible entry level pay - terrible benefits - rude managers that bully you - corporate BS - high turnover - probably the worst place to start your career If you try to switch teams internally, they'll tank your internal review rating so you're unable to, because they're so understaffed with competent people. They expect you to do jobs other than what you were hired for, then get mad at you when you don't know to do it. Losing 90% of your stock price since 2021 is justified.

      4.0
      Dec 15, 2025

      Work life balance

      Sde-2
      Recommend
      CEO approval
      Business Outlook

      Pros

      wlb great pay learning experience

      Cons

      no perks no stocks wfo

      Viewing 190 - 192 of 6,863 Reviews
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      ReviewsWayfair reviews

      Glassdoor has 7,887 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.