Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Collaborative culture, supportive teammates, flexible hours, strong data-driven decision making, and many opportunities to work on impactful projects.

Cons

Fast-paced environment, frequent reorganization, and sometimes heavy workload before major launches.

1.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary and benefits, at least for certain positions. Could be a stepping stone for some. You may like your immediate team.

Cons

The CEO is very openly not a nice guy. People are very openly exhausted, unmotivated, and it’s obvious the company doesn’t care about their future here. If it’s easier or cheaper, they’ll let you go without hesitation. Our best people keep quitting, and they’re replaced by younger, cheaper workers with little experience. Most teams are hostile toward each other, and every day seems to bring some new, unnecessary fire drill made up to look like a crisis.

4.0
Nov 3, 2025

Good pay and WLB

Recommend
CEO approval
Business Outlook

Pros

- Pay is good compared to competitors - WLB is good - Exciting work and supportive leadership

Cons

- Infra issues - Layoffs to watch out for

Viewing 235 - 237 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.